LOCATION
218 Fast Ice Drive Midland, MI 48642
Schedule
This is a full time position, 40 hours per week. Monday - Friday 8am - 5pm.
COMPENSATION & BENEFITS
Salary Range: $47,029-$63,981 depending on experience
SUMMARY
General Description: Serves as a member of the Intensive Crisis Support Services (ICSS) team to provide at-risk individuals and families mobile crisis response and stabilization services to those who are in a mental health or family crisis. Members of the ICSS team work closely with Crisis Mobilization and Intervention Team (CMIT) and a centralized access system.
Responsibilities and Duties: Provides direct intervention and stabilization support to individuals and families requesting mobile crisis responses for assigned counties. Provides brief intervention intended to monitor the health, safety, and security of individuals and family members receiving mobile crisis support. Responds to individuals and families, verbally, via video, or in person at homes or other designated community meeting locations. Responds and supports at scheduled intervals determined by the service plan as needed or on an emergency basis. Arranges and coordinates support from other interventionists as needed with the goal to mitigate and prevent further crisis for the individuals and their families. Works in collaboration with a crisis peer support specialist, assigned treatment team members, law enforcement entities, emergency departments and/or crisis mobilization intervention team on appropriate interventions and support to individuals and families. Completes and follows emergency procedures for initiating more intensive intervention. Conducts brief assessments of individual and family's needs, utilizing natural and community support as available. Provides a comprehensive stabilization plan following Person-centered Planning principles and utilizing the individual's strengths, natural support and community resources. Completes individual and family safety plans. Supports stabilization of individuals and families in the least restrictive environment. Provides crisis intervention, short-term stabilization, and intensive case management services.
The above statements are intended to describe the general nature and level of work being performed by people assigned this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct and control the work of employees under their supervision. The above statements will also incorporate knowledge about and actively support: 1) culturally competent recovery-based practices, 2) person-centered planning, and 3) a trauma informed culture of safety to aid consumers in the recovery process as applicable to the work performed.
EMPLOYMENT STANDARDS
General Education: College: Bachelor's Degree Major: Social Work, Psychology, Sociology, Nursing, Criminal Justice, Human Services, or comparable degree. Courses: Social work, professional ethics.
Training: Motivational Interviewing and Trauma Informed Care training preferred.
Job-Related Experience: Sufficient experience to perform the position at a satisfactory level required. Three years of experience with children and families preferred when providing services to children.
Licenses, etc.: LLBSW or LBSW preferred but not required. Valid driver's license while operating vehicle on agency business.
CONDITIONS OF EMPLOYMENT
Knowledge: Knowledge of Person-Centered Planning; the characteristics and social aspects of mental and emotional disturbances; basic principles and techniques of psycho-social assessment, treatment planning, crisis intervention, mental health therapies, behavioral modification techniques, and community organization/intervention. Knowledge of legal systems, community agencies, and health, mental health, and social welfare programs. Knowledge of pertinent regulations, medications, and daily living skills.
Skills: Basic computer skills, strong reading skills and telephone skills.
Abilities: Ability to establish and maintain rapport with each recipient; determine therapeutic needs; develop treatment/intervention plans; monitor recipient's behavior to assess plan effectiveness; and modify plans as recipient's needs dictate. Ability to communicate effectively both orally and in writing; adapt communication according to recipient's functioning level; and establish positive and effective relationships with colleagues and members of other community agencies/programs. Ability to listen well; adapt quickly to change; be nonjudgmental, innovative, patient, and empathetic. Ability to work independently; meet deadlines; demonstrate assertiveness and initiative; and show coordination, time management, organization, prioritization, mediation, recipient advocacy, and record-keeping skills. Ability to work as a team member; and work well in stressful and crisis situations.
Physical Demands: Employee is regularly required to stand, walk, sit and operate a computer, telephone, fax machine and copier. Frequent travel is required. Employees are regularly required to drive in all types of weather and to perform job duties effectively at all hours of the day according to the shift they are working.
Work Environment: Work is performed in office, hospital emergency department, school, and other community-based settings and requires working effectively in a mobile virtual office arrangement and with a variety of people in sometimes difficult circumstances.