LOCATION
301 South Crapo St Mount Pleasant, MI 48858
SCHEDULE
This is a full time position, 40 hours per week. Monday - Friday 8am - 5pm is the typical schedule.
COMPENSATION & BENEFITS
Hourly Range: $16.53 - $22.54 per hour depending on experience
SUMMARY
General Description: Provides brief intervention intended to monitor the health, safety, and security of individuals and/or families receiving mobile crisis support. Responds to individuals verbally, via video, or in person at consumer homes or other designated community meeting locations. Responds and supports at scheduled intervals determined by the service plan as needed or on an emergency basis. Arranges and coordinates support from other interventionists as needed with the goal to mitigate and prevent further crisis for the consumers.
Responsibilities and Duties: Provides direct intervention and stabilization support to individuals and/or families requesting mobile crisis response for assigned counties. Works in collaboration with a crisis stabilization case manager, and crisis mobilization intervention team on appropriate interventions and support to individuals and families. Works collaboratively with CMHCM team and community partners to provide support for crisis response and follow up care. Monitors the effectiveness of stabilization interventions and documents efforts. Provides back-up coverage for current consumers who may be experiencing crisis or emergent needs. Pays special attention to needs identified in service plans and potential emergency situations that could arise without intervention. Comply with all applicable policies and procedures including documentation requirements in a timely manner. Conducts self-collaboratively with community partners to support comprehensive stabilization efforts and safety for recipients. Knows and follows emergency procedures for initiating more intensive intervention.
The above statements are intended to describe the general nature and level of work being performed by people assigned this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct and control the work of employees under their supervision. The above statements will also incorporate knowledge about and actively support: 1) culturally competent recovery-based practices, 2) person-centered planning, and 3) a trauma informed culture of safety to aid consumers in the recovery process as applicable to the work performed.
EMPLOYMENT STANDARDS
General Education: High School: Graduate or equivalent. Courses: General health or human service coursework, e.g., psychology, health promotion.
Job-Related Experience: Sufficient experience to perform the position at a satisfactory level required.
Licenses, etc.: Valid driver's license necessary while operating vehicle on agency business.
CONDITIONS OF EMPLOYMENT
Knowledge: Knowledge of individuals with developmental disabilities, mental illness and substance abuse. Knowledge of medications. Knowledge of appropriate living conditions and emergency procedures, which affect recipient's welfare.
Skills: Basic computer skills, strong reading skills and telephone skills.
Abilities: Strong independent judgement skills, excellent verbal communication and familiarity with the geographic area. Good memory for details, ability to work independently and to work effectively in crisis situations. Excellent receptive language and hearing skills. Ability to communicate well with recipients and staff both orally and in writing. Ability to work with professional staff as a team member. Must be flexible, remain calm under pressure and have ability not to overreact to certain situations, comments, and sometimes difficult behaviors. Ability to assist recipients with personal needs as outlined in the treatment plan. Ability to stay organized and utilize time in the most efficient manner. Must demonstrate respect for recipients with an understanding of their needs, support expression of their ideas, emotions and assist them in positive decision-making skills. Ability to interact, relate and redirect recipients as necessary.
Physical Demands: Work involves periods of sitting or standing and listening interspersed with driving, walking and providing direct care. Direct care could include lifting, positioning and domestic duties.
Work Environment: Work will be performed in a monitoring control room, agency automobiles, recipients' homes and in the community at-large.