LOCATION
500 South Third Avenue, Big Rapids, MI 49307
COMPENSATION & BENEFITS
Salary Range: $47,029 - $63,981 depending on experience. On-call work does provide additional pay.
SCHEDULE
This is a full time position, 40 hours per week. Monday - Friday 8am - 5pm is the typical schedule, however there is an on-call rotation. This will be discussed further in an interview.
JOB SUMMARY
General Description: The Assertive Community Treatment (ACT) Case Manager works collaboratively with other treatment professionals within a clinical team to engage, educate, communicate, and coordinate care with consumers and families specific to their mental and physical health needs for a whole health approach to care. Responsible for coordinating an array of services under the functions of case management/supports coordination including person centered planning, assessing, linking and coordinating of services, monitoring, and advocating responsibilities regarding the needs of individuals. Case Managers work with individuals and families with acute or long-term mental illness, and co-occurring substance use disorders. Their aim is to instill hope and provide care and support using a person-centered approach to help individuals and families establish and achieve personal meaningful goals.
EMPLOYMENT STANDARDS
General Education: Bachelor's Degree in Social Work, Psychology, Sociology, Nursing, Criminal Justice, or comparable degree
Training: Motivational Interviewing and Trauma Informed Care training preferred.
Job-Related Experience: Sufficient experience to perform the position at a satisfactory level required. Experience related to the appropriate recipient population preferred. Three years of experience with children and families preferred when providing services to children.
Licenses/Certification: LLBSW or LBSW preferred but not required. Valid driver's license while operating vehicle on agency business.
CONDITIONS OF EMPLOYMENT
Knowledge: Knowledge of Person-Centered Planning; the characteristics and social aspects of mental and emotional disturbances; basic principles and techniques of psycho-social assessment, treatment planning, crisis intervention, mental health therapies, behavioral modification techniques, and community organization/intervention. Knowledge of legal systems, community agencies, and health, mental health, and social welfare programs. Knowledge of pertinent regulations, medications, and daily living skills.
Skills: Computer and telephone skills.
Abilities: Ability to establish and maintain rapport with each consumer; determine therapeutic needs; develop treatment/intervention plans; monitor consumer's behavior to assess plan effectiveness; and modify plans as consumer's needs dictate. Ability to communicate effectively both orally and in writing; adapt communication according to consumer's functioning level; and establish positive and effective relationships with colleagues and members of other community agencies/programs. Ability to listen well; adapt quickly to change; be non-judgmental, innovative, patient, and empathetic. Ability to work independently; meet deadlines; demonstrate assertiveness and initiative; and show coordination, time management, organization, prioritization, mediation, consumer advocacy, and record-keeping skills. Ability to work and communicate as a member of a team; and work well in stressful and crisis situations while promoting a culture of gentleness.
Physical Demands: Work is generally sedentary. Frequent travel is required.
Work Environment: Work is performed in a typical office setting, residential homes, and other community settings and requires working effectively with a variety of people in sometimes difficult circumstances.